How to Build an Environment for Civil, Civic Engagement Online
-Show Notes with Michelle Kobayashi and Amanda Baker-
2020 was a tough year. COVID-19 turned our world upside down. Some are arguing that there is a second pandemic happening at the same time -- a pandemic of civil discord. One where our nation is struggling to get along.
However, people who have been in local government for a while are not strangers to polarizing events. Issues that impact communities and homes are very personal and people feel very passionate and sometimes quite fierce.
Many online engagement platforms intend to get neighbors together to solve community problems and collaborate. However, often these platforms become the very opposite of civil.
“Even though we have good intentions, it doesn’t always turn out civil or productive when we don’t understand the best ways to get folks together to collaborate,” said Michelle Kobayashi, Senior Vice President of Innovation at Polco.
How can we use technology to reduce the polarization gap, decrease tensions, and find optimal solutions that appeal to a broad range of residents?
We know there is a better way to connect with constituents than the “neighborhood fight club” on social media. So we created Polco Live, a tool for local governments to make live audience feedback more useful and engaging during in-person and virtual events.
Polco Live and Building an Environment for Constructive Feedback Online