Customizable templates for outreach and engagement!
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For Immediate Release[Date] Contact: [Name][Title, Organization][Email][Phone] [City/Town] Measures Resident Satisfaction with The _________ Survey [City/Town] recently surveyed residents to better understand the community’s needs and perspectives. The _______ Survey was developed to assess measures in community livability (or other topic) according to residents. It captures opinions on the natural environment, inclusivity, engagement, and more (or other topic). The results give a comprehensive look at [City/Town’s] strengths, areas of improvement, and residents’ priorities. The results show that residents give high ratings to ______ and ________, among other findings. “[Quote from City/Town leader. Include general sentiments about importance of surveying your community, why it was conducted, and how residents will benefit.]”This is the ___ time that [City/Town] conducted a survey on Polco. Tracking changes over time help leaders measure progress and make data-driven decisions. [Add
CITY OF ABC Adopts New Public Engagement PlatformLocal government diversifies engagement through technology DIVERSIFYING ENGAGEMENT THROUGH TECHNOLOGY: DEVELOPING ARPA STRATEGY City of ABC, [ST], [Date] – The City of ABC is excited to announce the launch of Polco (www.polco.us), an innovative online engagement platform that lets community members provide direct input to the local decision-making process regarding the policies and programs that are put in place in your area. Officials will post questions directly to residents on Polco’s app and website, where participants answer and comment on the issues. Polco makes public participation easier for residents to get involved, so more voices are heard. The City of ABC wants the public’s insight on The ________ Survey. Specifically, the City wants to know what they can do to work towards a better, safer community. [add specifics here as needed]. [Quote from City official about how Polco is a good tool to use for the project.] Ex: “This s
Blog Template: Share a Survey on Your City or Organization's WebsiteYour organization’s website is the home base for information, an outreach channel, and a resource for residents as well as staff and officials. The purpose of this Polco Connect article is to provide a template for an announcement explaining why your city chose Polco, what you want to achieve with it, and why the survey is important to your community/jurisdiction. It will answer questions such as: Why is it valuable? How will feedback be used? How is data protected? How do you access Polco? Along with the announcement template, within Polco you can create a(n) FAQ — otherwise known as Frequently Asked Questions — page. It’s here on this page you can: Add informational areas to spell out smaller details Create a home for repeated questions asked by residents Allow for the page to become a point of reference for any questions residents may have With this FAQ Page, you’re able to:
Email is easy and can reach a wide range of residents. If you have email lists available to you for outreach, you can send invitations through your city or organization’s email. Before doing so, we suggest you consider where these email lists came from. We recommend against using email lists that users have not voluntarily opted into, or have opted into for completely different reasons (not related to providing feedback or receiving updates/news); sending emails to unreceptive audiences can lead to higher instances of recipients marking as spam, and may negatively impact both the survey effort and your organization’s reputation with the community. Additionally, if a list hasn’t been used recently, it may incur high bounce rates and not be very effective.With those caveats in mind, here are some options to consider: Inventory all your email lists from different departments (communications, utilities, libraries, housing, recreation centers and programs, etc.). Check in with non-governm
How many ways are there to say “please take our survey”? Turns out — a lot! We’ve created these templates to help you promote your survey online, whether it’s a survey from the Polco Library, or one you’ve created yourself. These suggested posts are optimized for platforms such as Facebook, Twitter, and Nextdoor. We recommend posting a different message each week your survey is open. Simply fill in the blanks to personalize the text for your community or organization, then copy and paste into your social media platform. To help increase your reach, encourage staff, council members, community partners and local news outlets to “like” and “share” your social media posts about the survey. Pro Tip: Social media posts that have colorful images get more clicks than posts that don’t. Feel free to choose an illustration provided by Polco (see attachments below), or use your own. Pictures of your community (like skylines or popular downtown areas) are great! You can even tag partners in pict