Let your community know that you’re launching The National Community Survey (The NCS)!
We’ve created the templates below to help you spread the word about the initial survey launch and prepare residents who may be randomly selected to participate. Sharing the news on social media can help boost participation rates by assuring residents that those mailings are part of a legitimate survey effort from their local leaders, and that you value their input. We recommend posting a different message for the first few weeks that the survey is open, to reach residents as survey invitations are landing in their mailboxes.
These suggested posts are optimized for platforms such as Facebook, Twitter, and Nextdoor. Simply fill in the blanks to personalize the text for your community or organization, then copy and paste into your social media platform. To help increase your reach, encourage staff, councilmembers, community partners, and local news outlets to “like” and “share” your social media posts about the survey.
Pro Tip: Social media posts that have colorful images get more clicks than posts that don’t. Feel free to choose an illustration provided by Polco here, or use your own. Pictures of your community (like skylines or popular downtown areas) are great! You can even tag partners in pictures to remind them to retweet or share. Use images with little to no text.
The more you get the word out about your survey, the more responses you can expect!
Social Media Templates (scroll down for images):
Hi neighbors! ___________(Jurisdiction Name) has launched The National Community Survey. Randomly selected households will receive mailed survey invitations over the next few weeks. Please follow the enclosed instructions and share your input! Your feedback will help us make important plans for the City (or /Town/Village/County/etc.). If you aren't selected for this initial survey effort, we'll also share a community-wide survey here soon. Thank you all for helping our community move forward!
What would you like _________(Jur Name) to focus on? We value your opinions, and need your input to help us make upcoming planning and budget decisions. Randomly selected households will soon receive mailed invitations to provide feedback via The National Community Survey. In a few weeks, we'll share links to a community-wide survey open to all residents, so stay tuned. Thank you for sharing your voice!
What do you think of _______(Jur Name) as a place to live? Let us know your feedback about the City (or Town/Village/County/etc.) on The National Community Survey. Watch your mailbox to see if you've been randomly selected to participate. If not, don't worry--you'll get a chance to share your input in just a few weeks!
Check your mailbox! Select households will soon be receiving invitations to participate in The National Community Survey for ____ (Jur name). We value your opinions and want to hear from you! If you don't receive an invitation, stay tuned: a community-wide survey will be open in just a few weeks.
Have a say in what ________(Jur Name) does next! Your feedback on The National Community Survey will help inform how the City (or Town/Village/County/etc.) moves forward. Select households will receive mailed survey invitations over the next few weeks. If you are a lucky recipient, please share your input! A separate survey open to all residents will launch in a few weeks, so watch for further announcements here.
Help us make our City (or Town/Village/County/etc.) a great place to live! _________(Jur Name) is sending out The National Community Survey to randomly selected households, and we need input to better serve residents like you. Please watch your mailbox and follow the instructions on your invitation to participate! In a few weeks, we'll open the survey to all residents, so stay tuned for further announcements.
Images (right click on the image to save to your computer, or click to enlarge/open in browser):